Even though we check our pieces 3 times before dispatch, if you receive a defective product, please contact us through email or phone within 5 days of receiving the product. We will arrange for a replacement or store credit refund as per your preference. Please note that we do not accept returns or exchanges for products that have been used or damaged due to customer negligence. But if you have any issues with the product, please contact us and we will do our best to resolve the issue.
Same policy is for sarees. If you receive a defective saree, please contact us through email or phone within 5 days of receiving the product. We will arrange for a replacement or store credit refund as per your preference. Please note that we do not accept returns or exchanges for products that have been used or damaged due to customer negligence.